Luka Utvic
Business Student at University of Illinois Chicago
About Me
I'm a Business student at the University of Illinois Chicago with hands-on experience in retail operations, customer service, and technical support. I'm passionate about learning, growth, and self-discovery, always seeking new opportunities to develop my skills in business, technology, and entrepreneurship.
Work Experience
- Operate the cash register and handle customer transactions accurately and efficiently
- Provide knowledgeable customer service, assisting shoppers with game selections and product inquiries
- Prepare, price, and organize video games and consoles for sale, ensuring all items are in proper condition
- Maintain store cleanliness and presentation, including cleaning shelves, displays, and merchandise
- Manage store operations independently during shifts, ensuring smooth daily workflow and customer satisfaction
- Delivered exceptional customer service by assisting shoppers, promoting brand products, and maintaining store presentation
- Operated POS systems to process transactions accurately and efficiently
- Supported inventory management through restocking, tagging, and organizing merchandise
- Maintained visual standards and ensured a clean, inviting store environment
- Collaborated with team members to meet daily sales goals and uphold brand image
- Assisted with the setup and breakdown of audio, lighting, and stage equipment for school events and performances
- Supported technical operations during assemblies, concerts, and theater productions
- Ensured safety protocols were followed backstage and in audience areas
- Collaborated with faculty, performers, and other staff to ensure smooth event execution
- Supported instructors in teaching CAD and basic computer science concepts to middle school students
- Assisted campers with hands-on projects, software navigation, and troubleshooting technical issues
- Helped set up and maintain computers, 3D printers, and other equipment used during sessions
- Fostered a positive learning environment by encouraging participation and providing one-on-one guidance
Education
University of Illinois Chicago
Business Administration | AUGUST 2025 - MAY 2029
Ridgewood High School
High School Diploma | AUGUST 2021 - MAY 2025
Coursework: AP Chemistry, AP Language and Composition, AP Literature and Composition, AP United States History, AP Government, Honors Precalculus, Spanish 1-4 Honors
Awards: High Honor Roll, Commendation Seal of Biliteracy
Skills
Let's Connect
I'm always open to new opportunities and conversations. Feel free to reach out!